Privacy Policy | BookFilms.TV

Book Trailers TV (booktrailers.tv), operated by NexFrame Studios (“we,” “us,” “our”), is committed to protecting the privacy of our clients, website visitors, and users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or communicate with us.

By using our website or engaging our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

Place an order or submit an inquiry through our contact form
Communicate with us via email, phone, or other channels
Provide materials for trailer production (manuscripts, book covers, logos)

This information may include:

Name
Email address
Phone number
Business name and role (e.g., author, publisher, literary agent)
Book title, genre, and Amazon URL
Manuscript content and book cover files
Publisher or author logo files
Brand guidelines or style guides
Payment and billing information

1.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website or source
Device type and screen resolution

This information is collected through cookies, server logs, and similar technologies and is used to improve website performance and user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders and deliver completed trailers
To communicate with you regarding your order, including delivery, review, and revision correspondence
To respond to inquiries and provide customer support
To process payments and maintain financial records
To improve our website, services, and user experience
To send relevant service-related communications (e.g., order confirmations, delivery notifications)
To comply with legal obligations and enforce our Terms of Service

We do not use your information for unsolicited marketing or advertising without your express consent.

3. Manuscript and Creative Materials

Manuscripts, book covers, logos, and other creative materials submitted for trailer production are treated as strictly confidential. We use these materials solely for the purpose of producing the commissioned trailers. We do not share, publish, distribute, sell, or disclose your manuscript or creative materials to any third party, except as necessary to perform the contracted services.

Upon completion of a project, Client materials are retained for a reasonable period to facilitate any revision requests, after which they are securely deleted from our active systems. If you wish to have your materials deleted immediately upon project completion, you may request this in writing.

4. How We Share Your Information

We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. We may share your information only in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist in operating our website, processing payments, or delivering services. These providers are contractually obligated to use your information only for the purposes we specify and to protect it in accordance with this Privacy Policy.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

5. Cookies and Tracking Technologies

5.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help us understand how you use our site and allow us to improve your experience.

5.2 Types of Cookies We Use

Essential Cookies: Required for the website to function properly, including session management and security features. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymized data on page visits, traffic sources, and user behavior. We may use services such as Google Analytics for this purpose.
Functional Cookies: Remember your preferences and settings to provide a more personalized experience.

5.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling certain cookies may affect the functionality of our website. For more information on managing cookies, consult your browser’s help documentation.

6. Data Security

We implement commercially reasonable technical, administrative, and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

Active project data: retained during production and for a reasonable period following delivery to facilitate revisions
Order and transaction records: retained for a minimum of seven (7) years for tax and accounting purposes
Communication records: retained for as long as necessary to provide customer support and resolve inquiries
Website analytics data: retained in anonymized form for up to twenty-four (24) months

Upon expiration of the applicable retention period, personal information is securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Right of Access: You may request a copy of the personal information we hold about you.
Right of Correction: You may request that we correct inaccurate or incomplete information.
Right of Deletion: You may request that we delete your personal information, subject to our legal obligations and legitimate interests.
Right to Restrict Processing: You may request that we limit the way we use your information in certain circumstances.
Right to Data Portability: Where technically feasible, you may request a copy of your data in a structured, commonly used, machine-readable format.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us at the address provided in Section 12. We will respond to your request within thirty (30) calendar days.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, used, and shared; the right to request deletion of your personal information; and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your California privacy rights, contact us at the address provided in Section 12.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take prompt steps to delete it. If you believe we have collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external site you visit.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes become effective upon posting to the website with a revised effective date. Your continued use of our website or services after any modification constitutes acceptance of the revised policy. We encourage you to review this Privacy Policy periodically.

13. Contact

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@booktrailers.tv
Phone: +1 (408) 758-9586
Book Trailers TV is a production of NexFrame Studio