Privacy Policy | BookFilms.TV

1. Who We Are

BookFilms.TV is a production service operated by NexFrame Studios. References to "we," "us," or "the studio" in this policy refer to NexFrame Studios operating through bookfilms.tv. Our contact details are provided at the end of this policy.

2. Information We Collect

2.1 Information you provide directly
When you submit an inquiry through the contact form, place an order, or communicate with the studio by email or phone, we collect the information you provide. This may include your name, email address, phone number, professional role, book title, manuscript content, Amazon listing URL, and any other details included in your communication.

2.2 Information collected automatically
When you visit bookfilms.tv, standard web analytics data is collected automatically. This includes your IP address, browser type, operating system, pages visited, time spent on pages, and referring URL. This data is collected in aggregate and is used solely for the purpose of understanding how the website is used and improving the service.

2.3 Payment information

Payment processing is handled by third-party payment providers. BookFilms.TV does not store, process, or have access to your payment card details. All payment data is handled directly by the payment processor under their own security and privacy standards.

3. How We Use Your Information

We use the information we collect for the following purposes only.

To respond to inquiries and provide production services — including developing storyboards, producing films, delivering files, and communicating about your order throughout the production process.

To process payments and maintain order records — in compliance with financial record-keeping requirements.

To improve the website and production service — using aggregated, anonymized analytics data to understand how the site is used and where it can be improved. No individual user is identified in this analysis.

To send service-related communications — including order confirmations, storyboard delivery notifications, production updates, and delivery notifications. We do not send unsolicited promotional communications to Clients.

To maintain the newsletter subscription list — if you have subscribed to the BookFilms.TV blog newsletter, we use your email address to send new article notifications. You may unsubscribe at any time using the link included in every newsletter communication.

We do not use your information for automated decision-making, profiling, or any purpose beyond those stated above.

4. Cookies

BookFilms.TV uses cookies — small text files stored on your device — for the following limited purposes.

Essential cookies are required for the website to function correctly. They enable basic functions such as page navigation and form submission. The site cannot function properly without them.

Analytics cookies collect anonymized data about how visitors use the website. This data helps us understand which pages are most useful and where the site can be improved. No personally identifiable information is included in analytics data.

Preference cookies remember your settings and preferences — such as your cookie consent choice — so you do not need to re-enter them on subsequent visits.

You may manage or disable cookies through your browser settings at any time. Disabling essential cookies may affect the functionality of the website.

5. Third-Party Services

BookFilms.TV uses a limited number of third-party services in the operation of the website and production service. Each third party operates under its own privacy policy and data protection standards.

Payment processing is handled by a third-party payment provider. Your payment card details are never transmitted to or stored by BookFilms.TV.

File delivery is handled via Google Drive and Proton Drive. Files shared through these services are subject to the privacy policies of Google and Proton respectively. Delivery folder access is time-limited and removed after one week.

Website analytics are handled by a third-party analytics provider using anonymized, aggregated data. No personally identifiable information is shared with the analytics provider.

We do not sell, rent, trade, or otherwise transfer your personal information to any third party for marketing, advertising, or commercial purposes.

6. Data Retention

We retain your personal information for as long as is necessary to provide the service and fulfill our legal and financial record-keeping obligations.

Order and production records — including correspondence, manuscript materials, and production files — are retained for a minimum of three years from the date of final delivery, in accordance with standard business record-keeping practice.

Production assets — including animation files, score files, voiceover recordings, and production stills — that are not claimed by the Client within 30 days of final delivery are permanently deleted. Delivered files are the Client's responsibility from the date of delivery.

Newsletter subscriber data is retained until the subscriber unsubscribes. Unsubscribe requests are processed within five business days.
Inquiry data from the contact form — for inquiries that do not result in an order — is retained for a period of twelve months and then deleted.

7. Your Rights

Depending on your location, you may hold certain rights regarding your personal information under applicable data protection law — including the General Data Protection Regulation (GDPR) for individuals in the European Union and the California Consumer Privacy Act (CCPA) for California residents.

These rights may include the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information where no legal obligation to retain it exists, the right to object to or restrict certain types of processing, and the right to data portability.

To exercise any of these rights, contact us at info@bookfilms.tv. We will respond to all requests within 30 days. We may ask you to verify your identity before processing a request.

We do not discriminate against individuals who exercise their data protection rights.

8. Children's Privacy

BookFilms.TV is a service for authors, publishers, and literary agents — adults making professional and commercial decisions. The website is not directed at children and we do not knowingly collect personal information from individuals under the age of 13.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@bookfilms.tv and we will delete it promptly.

Note: While BookFilms.TV produces content featuring children's stories and characters, the clients of the service are adults. The privacy protections described in this policy apply to our adult clients and website visitors.

9. Security

We take reasonable technical and organizational measures to protect the personal information we hold against unauthorized access, disclosure, alteration, and destruction. These measures include secure communication protocols, restricted access to production files, and time-limited cloud storage access for deliverables.

No method of data transmission or storage is completely secure. While we take the protection of your information seriously, we cannot guarantee absolute security and accept no liability for unauthorized access that is beyond our reasonable control.

10. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of the website after a policy update constitutes acceptance of the revised policy.

11. Contact

Questions, requests, or concerns regarding this Privacy Policy should be directed to:

BookFilms.TV — NexFrame Studios
Email: info@bookfilms.tv
Phone: +1 (408) 758-9586